TENAMINT provides users with the opportunity to collect and showcase digital collectables which represent a linked and vaulted physical collectable card. Development, testing, and related operations of the TENAMINT website are presently contracted to Ball Street Technologies Inc. The privacy policy and terms of conditions are outlined by Ball Street Technologies Inc. as they relate of TENAMINT.
All of the aforementioned parties are committed to protecting and respecting your privacy. This privacy policy (this “Policy”) sets out how we collect and process personal information about you when you visit our website (www.tenamint.com) when you sign up for or use the App, or when you otherwise do business or make contact with us.
PERSONAL INFORMATION WE COLLECT
The organization collects and uses personal data to communicate important information, including first and last name, email address, transaction history on the organization for emails, and time/date stamps. This data is collected with the individual's consent and for the purpose of providing and improving the services offered by the organization. The Terms and Conditions and Privacy Policy are provided for user review (required for sign-up). The organization does not sell or share any personal data collected without the individual's explicit consent.
Additionally, the organization provides the option for the collection of the following information for marketing purposes: phone number and social media usernames. These data are optional and collected only with the individual's explicit consent.
Third-Party Services:
The organization utilizes several services for various purposes, such as email marketing, communication, and data storage. We want to assure you that these external services are also GDPR compliant, and they are bound by their own privacy policies and data processing agreements. By accepting the privacy policy and terms and conditions the user agrees that they approve the following services.
All personal data collected by The organization and stored utilizing Google services will be processed in accordance with this privacy policy. Google Firebase emphasizes privacy and their privacy policy can be viewed here: https://firebase.google.com/support/privacy.
We use Hotjar for collecting browsing data for heat maps, but the user information is not identifiable in this process. Hotjar emphasizes privacy and their privacy policy can be viewed here: https://www.hotjar.com/legal/compliance/gdpr-commitment/.
The organization does not store or have access to phone numbers used to validate accounts via Twilio. Twilio emphasizes privacy and their privacy policy can be viewed here: https://www.twilio.com/en-us/gdpr.
Klaviyo is utilized for email marketing and communications (with consent). Klaviyo emphasizes privacy and their data processing agreement can be viewed here: https://www.klaviyo.com/legal/data-processing-agreement.
Additional tools with a reviewed privacy policy may be utilized by the organization in addition to those above.
Data Retention
The organization retains personal data only for as long as necessary to provide services to the individual or as required by law. After this period, personal data is deleted.
Data Subject Rights:
Individuals have the right to access, rectify, erase, restrict, and object to the processing of their personal data. The organization provides individuals with the ability to exercise these rights.
Withdrawal of Consent:
Individuals have the right to withdraw consent at any time for the processing of their personal data.
Complaints:
Individuals have the right to lodge a complaint with the supervisory authority in their country of residence.
Statutory or Contractual Requirement:
The provision of personal data is voluntary and not a statutory or contractual requirement. However, failure to provide personal data may result in an inability to access certain services.
Automated Decision-making:
The organization does not use any automated decision-making or profiling systems.
Transfer of Personal Data:
The organization may transfer personal data to a third country. Any such transfers will be made in accordance with GDPR requirements, including the use of appropriate safeguards to ensure the protection of personal data.
This privacy policy is intended to be compliant with the GDPR and PIPEDA. The organization reserves the right to amend this policy at any time, and any changes will be posted on the the organization's website.
Contact Information: If individuals have any questions or concerns regarding the processing of their personal data by the organization, they can contact the office of the organization via office@tenamint.com
